Return & Refund Policy
**Return and Refund Policy**
Thank you for shopping at mustfans.com. We want to make sure you are completely satisfied with your purchase. If you have any questions about our return and refund policy, please contact us at tripchoni@gmail.com.
**1. Returns**
**1.1 Eligibility**
- You have 5 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
**1.2 Process**
- To initiate a return, please contact us at tripchoni@gmail.com to obtain a return authorization.
- Pack the item securely in the original packaging, if possible, and include your proof of purchase or order number.
- Ship the return item to the address provided by customer service.
**1.3 Shipping Costs**
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
**1.4 Refund**
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within [number] days.
**2. Refunds**
**2.1 Damaged or Defective Items**
- If you receive a damaged or defective item, please contact us immediately at tripchoni@gmail.com.
- We will evaluate the issue and make it right as quickly as possible, either by sending a replacement item or issuing a refund.
**2.2 Non-Returnable Items**
- Certain types of items cannot be returned, such as perishable goods or personalized items.
**3. Contact Us**
If you have any questions about our return and refund policy, please contact us at tripchoni@gmail.com